Frequently Asked Questions

What is the difference between new and refurbished ultrasound scanners?

New scanners come with the latest technology, full warranties, and are untouched by previous users. Refurbished scanners, on the other hand, are pre-owned machines that have been thoroughly tested, repaired, and calibrated to meet high-quality standards. They offer an affordable alternative while maintaining excellent performance. Do refurbished scanners come with a warranty? Yes, all refurbished ultrasound scanners from our range come with a warranty, ensuring you receive reliable equipment and peace of mind. The warranty period depends on the model and supplier.

Is training provided with the purchase of an ultrasound scanner?

Training options are available for most of our machines. Whether you’re a new user or upgrading to a more advanced system, we can guide you through setup, operation, and best practices.

What support is offered after purchasing a scanner?

We provide comprehensive after-sales support, including technical assistance, servicing, and maintenance. Our team ensures your machine operates efficiently and minimizes any potential downtime.

Can I trade in my old ultrasound scanner?

Yes, we accept trade-ins for older ultrasound machines. Our team will evaluate the condition of your equipment and offer a fair price, making it easier for you to upgrade to a new or refurbished model.

Do you offer flexible payment options?

Flexible payment plans may be available depending on the scanner and your specific requirements. Contact us to discuss financing options tailored to your needs.

What brands of ultrasound scanners do you supply?

We source machines from leading manufacturers, including GE, Philips, Siemens, Mindray, and SonoSite, among others. Our inventory covers a wide range of trusted brands to suit different medical specialties and budgets.

How quickly can I receive my ultrasound scanner?

Delivery times depend on the model and your location. We aim to ship in-stock scanners promptly and will provide a clear timeline during your purchase process.

Do you provide ultrasound machine rentals?

Yes, we offer flexible rental options for clinics or professionals who need equipment on a short-term basis or want to test a scanner before committing to a purchase.

Can I visit your facility to view machines before buying?

Visits to view machines can be arranged by appointment. This allows you to inspect the equipment and receive personalized advice from our experts. For any additional queries or specific concerns, please don’t hesitate to contact our team. We’re here to help you make an informed decision.